Can I create one teacher account for my whole school to use?
No. Data protection laws require each user to agree to the Terms of Use and Privacy Notice and have an individual login account. You do not have the right to agree to these on behalf of another adult. Also doing this would contravene the Terms of Use and invalidate your licence to use Exampro.
Can I use my private Gmail, Yahoo, Hotmail, etc. email for my account?
No. Your school has licensed Exampro so we require a school email whenever possible. Under certain exceptional circumstances private email addresses may be used however you will need to contact Exampro support and explain why it is not possible for you to use a school email address.
When I try to register my teacher account I get a message telling me ‘That email address is already in use’, what is going on?
You have previously used your email address to create an Exampro or Merit account. You can still use the email address, if you have forgotten your password, Click HERE to reset your password.
What do I do if I forget my Exampro password or want to reset it?
Click HERE to reset your password.
Will my documents still be available with my new login?
Yes, you will be able to access and open your Exampro documents as you have done previously.
My domain is not associated with my school. How do I register a new domain?
Please Click HERE enter your postcode and select your school. In "Title/subject" Please enter Domain request, in "My Query" please enter the Domain name you wish added. Alternatively please contact our support line: 0345 145 1500
I am trying to reset my password, but get an error message
This problem can be caused by restrictions on your school firewall. A workaround is to try setting your password at home or through a mobile device that is not connected to the school network. If you still have problems, please contact support on 0345 145 1500
Is there a limit on the number of teacher accounts we can create for our school?
There are no limits on the number of teacher accounts that you can create. The default limit of 5 simultaneous users of a question bank at one time does still apply, however. If you would like to purchase additional users at £10 per user, call 0345 145 1500 or Click HERE to send a request